Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

1. Introduction

Sunstate Coverage ("we," "us," or "our") operates sunstatecoverage.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information you provide when using this Site. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide through forms on this Site, which may include:

• First name and last name
• Phone number (mobile or home)
• Email address
• Zip code and state of residence
• Date of birth
• Household size and estimated household income
• Current coverage status
• Coverage type interest (health, life, or both)
• Tobacco use status
• Pre-existing condition disclosure (household-level)
• Preferred contact time and referral source

We also collect certain technical information automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site. This information is collected through standard web server logs and analytics tools and is used in aggregate to improve Site performance.

3. How We Use Your Information

We use the information you provide for the following purposes:

• Plan matching and enrollment assistance: Your information is used to match you with health or life insurance plans available in your area and to connect you with a licensed insurance advisor.
• Contact and follow-up: We use your phone number and email address to contact you about your insurance inquiry by phone, text message, or email.
• Internal operations: We use collected data to improve the Site, analyze usage patterns, and ensure the quality of our services.
• Legal compliance: We may use or retain information as required to comply with applicable law, regulation, or legal process.

4. How We Share Your Information

We may share the information you submit with the following parties for the purpose of providing you with insurance plan options and related services:

• Licensed insurance advisors and agents: Your information may be shared with licensed insurance professionals who will contact you to discuss coverage options available in your area.
• Insurance carriers and their partners: Depending on your coverage interests, your information may be shared with insurance companies or their authorized representatives for the purpose of quoting, comparing, or enrolling in coverage.
• Service providers: We use third-party vendors to operate this Site, process form submissions, and manage communications. These providers are bound by data protection agreements and are not permitted to use your data for their own purposes.

We do not sell your personal information to data brokers or unrelated third parties for marketing purposes unrelated to insurance services.

5. TCPA Consent and Communications

By submitting a form on this Site, you expressly consent to receive calls, text messages (including autodialed or pre-recorded messages), and emails from Sunstate Coverage and its licensed insurance advisor partners regarding insurance options. Standard message and data rates may apply. You may receive multiple contacts in connection with your inquiry.

To opt out of text messages, reply STOP to any text you receive. To opt out of email communications, use the unsubscribe link included in any marketing email. To opt out of phone calls, inform the advisor when they contact you.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, lead data is retained for up to 36 months unless you request deletion earlier.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable legal requirements
• Opt out of certain communications as described in Section 5

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect the information you submit from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

This Site may contain links to third-party websites, including FloridaPlanFinder.com and GetFloridaCoverage.com. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, contact us at [email protected] and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

12. Contact

For privacy inquiries, requests, or complaints, contact us at:
Email: [email protected]
Site: sunstatecoverage.com